How does the Chamberlain Down Dual-Chamber Pillow differ from other down and feather pillows?

The Dual-Chamber Pillow uses a dual-chamber construction with a generous layer of down on the outside and a supportive layer of feathers on the inside. This prevents clients from feeling any quills while they sleep. Unlike many down and feather pillows that can feel like a bag of quills, the Dual-Chamber Pillow will feel soft and puffy.

What does it mean for the down and feathers to be Triple Clean?

Our down and feathers are Triple Clean: (1) Hygienically cleaned to ensure the best quality pillows, (2) Ethically sourced for a clean conscience, (3) Hypoallergenic

What are the dimensions of the Standard and King sizes?

The Standard size is 26 inches by 20 inches while the King size is 36 inches by 20 inches. These dimensions match most Standard- or King-sized pillowcases, respectively.

How do I keep the pillow clean?

We recommend using a pillowcase or a pillow protector on the pillow. Regular wash cycles for the pillowcase or pillow protector will keep the pillow clean. To maintain the luxury feel of the pillow itself, professional laundering produces best results. We do not recommend machine-washing or hand washing the pillow. If the pillow gets wet, dry it as quickly as possible and fluff to restore the loft.

Will the pillow go flat over time?

Unlike polyester fiber pillows, premium down and feather pillows can be fluffed back up to restore the loft. We recommend fluffing the pillow in the morning to keep it lofty. With good care, we expect the pillows to stay fluffy for around 3 years, which is the recommended replenishment cycle for pillows.

Should I choose the Dual-Chamber Pillow or the Classic Down Pillow?

For most people, the Dual-Chamber Pillow and the Classic Down Pillow will feel functionally the same. If you are not sure, we recommend choosing the Dual-Chamber Pillow. By using an inner chamber that is more supportive and an outer chamber of pure down, the Dual-Chamber Pillow replicates the feel of the Classic Down Pillow.

Do you accept returns?

Yes, returns are accepted within 30 days of delivery. Terms apply. We charge a 10% return handling fee, which will be deducted from the refund. Please see our returns page for full details.

How long does shipping take?

Shipping to addresses within the continental U.S. happens via UPS Ground from one of our U.S. warehouses. Please see our shipping page for full details.

How do I get in touch?

Please email us at contact@chamberlaindown.com.